RETURN POLICY:
We gladly accept refunds on undamaged goods up to 14 days after delivery in the original packaging (Lucy’s Fine Jewelry box or pouch), **EXCEPT** on personalized items. Contact us within 5 days from the delivery date. Please ship items back within 14 days from the *delivery date.
How To Return:
Send us a message and we will give you shipping details according to countries and a return address. Pack your unworn undamaged jewelry back into packaging, please ship it the way you got it! Include the order number with the product. The buyer is responsible for the shipping cost of an exchange. Once shipped please send us the tracking number.